Important Information

You should carefully read the following Terms and Conditions. Your use of our service(s) implies that you have read and accepted these Terms and Conditions. The Website (all AECB websites may hereafter be referred to, both individually and collectively, as “The Website”) from which you accessed this agreement is provided to you subject to the conditions listed below.

To use this website you must accept these Terms and Conditions (“the Terms”). If you do not wish to be bound by them you should exit the website immediately.
AECB may change the terms without specific notice to you. The latest terms will be posted on the website and should always be reviewed by you prior to use of the site.


This website and its content is copyright © AECB 2013 .
Permission is granted to copy electronically and print in hard copy any material appearing on the publicly accessible areas of the website on condition that the material is used only for purely personal or educational activities which do not have a commercial purpose. Permission is granted to AECB Members to copy electronically and print in hard copy any material from any area of the website, excluding the membership search and database, for purely personal or education purposes or for the purpose of promoting or developing their own business or professional practice. No material copied or printed may be sold or exchanged for direct profit in any way.

The use of AECB membership data is prohibited for ALL commercial purposes – this includes compiling lists for promotional emails. Appropriate action will be taken against any business who disregards this policy. The downloading or use of the AECB logo is not permitted, except for AECB Members who wish to download the logo from the Members Only publications page, subject to the conditions therein.

You do not claim intellectual property right or exclusive ownership to any of our products or services, whether modified or unmodified. All products and services are the property of AECB. Our products and services are provided ‘as is’ without warranty of any kind, either expressed or implied. In no event shall our organization (or any business or individual associated with AECB) be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our products or services.


The AECB does not guarantee accuracy or take any responsibility for the information contained on this website. The information on this site is not necessarily the opinion of the AECB. The AECB does not take any liability for information contained on third party websites, accessed by hyperlink through the website. Visitors to the website do so at their own risk. The AECB does not take any liability for any loss, disruption or damage to your data or your computer which may occur whilst using material downloaded from the website.

We make every effort to correctly identify and acknowledge all copyright holders but we apologise for any inadvertent errors that may have been made.  Please submit requests for error correction to [email protected] so that we may immediately update the image/credit on the website.


The AECB is a membership organisation and all members pay an appropriate membership fee to join the organisation, which can be renewed annually following receipt of a renewal invitation. The level of fee paid depends on the level of membership required (refer here for full details). The initial fee covers membership for a year from receipt of payment. The benefits of membership are clearly set out on the website.

Refund policy

We regret we are unable to offer refunds if membership is cancelled, for whatever reason, before the renewal date unless we receive notice of cancellation within 14 days of taking out membership. If, within 14 days of receipt of the subscription monies, you decide membership is not for you, we will refund your fee.
The AECB is a non-profit making limited company and the liability of members is limited to £1.

Member email and usernames protocol

Any member wishing to change, add or delete any information on themselves held on the website should visit the members account section of the website. If you are unable to login or access this area, please contact us. Information held on AECB Members or others on the website is subject to the AECB Privacy Policy. Members are responsible for maintaining the confidentiality of their passwords and ID, and for all activities that occur under their password and ID, whether by themselves or anyone else using their account and password.

Please note that we are unable to accept usernames and email addresses for members which contain the words “aecb”, “”, “” and other similar iterations.  These pose a security risk to the website as they are targeted by hackers.  Members registering with these terms in their username or email will be politely asked to change them.

Discussion Forums

The AECB forums are for members only but the AECB takes no responsibility for the views expressed in messages posted to any discussion. Any views expressed are those of individuals, and do not necessarily reflect the views or policies of AECB. AECB does not verify, confirm or accept any responsibility for any of the information, advice or material provided on and of the AECB’s forums. If you use any of the information, advice or material posted on these forums, you do so solely at your own risk. AECB accepts no obligation to monitor the use of the forums but reserves the right to remove without notice any material posted to any discussion which AECB deems to be offensive or in any way wholly inappropriate to the nature of the discussion.

In your use of the forum, you agree not to:

  • Post any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  • Impersonate any person or entity falsely state or otherwise misrepresent your affiliation with a person or entity or disguise the origin of any content;
  • Post any content that infringes any intellectual property rights of any party;
  • Use the forum for any commercial purpose, or to advertise goods and services, or operate surveys, contests or chain letters..

Course providers and product suppliers may give basic contact details in response to a request for information about specific courses and/ or products.

The discussion forums should not be used to make complaints against individuals and organisations.

If an inappropriate message is posted, it will be deleted and the moderator will send you a private email to inform you that your message is inappropriate for the discussion forums and to ask you not to send such messages in future. If you send another such message, your email address will be removed from the subscribers’ list. If you are unsure whether or not a message is appropriate, send it to the appropriate discussion forum moderator. Appropriate messages posted on an inappropriate forum may be forwarded to the relevant discussion forum without the subscriber being notified.


This agreement is governed and construed in accordance with and subject to the jurisdiction of the English Law and English Courts. Nothing in these terms is intended to limit your rights under applicable law or statutory provision.

Terms and Conditions for Shop Purchases

Products supplied by the shop are in the English language.

Software products will be emailed to you within 48 hours of payment.  Physical products (such as the PHPP manual) will normally despatch within 48 hours but during bank holiday periods they may take slightly longer.

Under the distance selling legislation, when purchasing software from the AECB shop please be aware that you will lose your 14 days to cancel rights once the software is downloaded.

Refunds for AECB webinars are available up to the 3pm the day BEFORE the webinar.

We reserve the right to not process refunds of the members discount if you’ve not logged in prior to completing your purchase.

Terms and Conditions (including refund policy) for AECB Conferences

Substitutions can be made up to 3 days before the event, at no additional cost, but please email [email protected] of any change in name. If you find it necessary to cancel your booking and are unable to find a substitute please notify us immediately in writing. Provided written notice is received the following cancellation terms will apply:

  • Cancellations received 60 days prior to event: full refund less 10% administration fee.
  • Cancellations received 40 days prior to event: 50% refund.
  • Cancellations received 20 days prior to the event: full fee is payable.
February 2024
AECB  – the association for environment conscious building
PO Box 32, Llandysul, SA44 5ZA
Tel: 0845 4569773
Registered Office: 30 Linden Road, Earby, Barnoldswick, Lancashire, BB18 6XR
Registered in England & Wales nr.5336768
VAT 736 5706 16

Contact AECB