I’m a Civil Engineer by training and have spent the majority of my working life within the building industry. I started my interest in low energy within the housing market back in the 90’s. We moved into the hotel sector having identified it as very high energy users where client satisfaction is everything, so compromise on standards isn’t an option, real energy savings must be achieved without downgrading the customer experience. This work led to us designing the first green hotel for Whitbread and a range of subsequent new build hotels. We have also carried out extensive work for a small 5 star hotel chain producing a detailed matrix of measures that guided the development over the next 5-10 years moving them steadily to lower energy use and greater efficiency. A key part of this strategy has been to identify key performance indicators, for hotels this is mainly aimed at addressing client dissatisfaction and we have made the addressing of these issues a central part of the strategy. I have become very interested in the work of the AECB and after attending an annual conference have been considering ways I can get involved. The Hampshire group needed reviving and with the support now available centrally from the AECB, this is a good time to kick start this busy part of the country and I hope we will get lots of support to create a matrix of competence. Individually we can make a difference but as a group we can achieve much more!